Rush Street Blames Software For Its Woes
An alleged technical glitch was the cause of much havoc, a $30,000 fine and some very bad PR for New Jersey online casino platform Rush Street Interactive. The online casino was slapped with the hefty fine after an investigation revealed that between November 2016 and January 2018, a total of 13 under-age bettors (all under the age of 21) were able to open accounts and place bets at Rush Street-owned PlaySugarHouse.com.
This is the first fine ever to have been imposed on Rush Street Interactive, and also the first fine received as a result of under-age gambling since New Jersey’s online casino market was legalized back in 2013.
The faulty software allowed for a three-year variance in an individual’s date of birth. In essence, anyone aged 18 and up, would have been able to open an account and place a bet, despite not yet having reached the legal gambling age of 21. The glitch has since been fixed. The Division of Gaming Enforcement issued the fine on January 7th, mainly for negligence on the part of the online casino group.
Rush Street Interactive, on its part, has stressed that it considers the incident in a very serious light. The company issued a formal statement in order to provide further details, and confirmed that it had self-reported the mishap to the authorities after the fault in the software was discovered by its own technicians.
Not A First Offence
Despite the company’s statement and the fact that it has re-committed itself to sound social responsibility, it must be noted that the PlaySugarHouse.com site is connected to Atlantic City’s Golden Nugget Casino. Regular followers of casino news will remember that the Golden Nugget was rapped over the fingers in January for having programmed their sportsbooks in such a way that wagers could be placed on Rutgers University’s college football games. And this wasn’t their first transgression. In December, the Golden Nugget had been slapped with yet another hefty fine by the Division of Gaming Enforcement, that time round for having allowed self-excluded players to play at the casino.